While the company has only begun soliciting new association management business over the last four years, we have been in the association management business in excess of ten years. The principals of the company have developed and constructed communities in the Nashville area since 1997, building more than 1300 units during that time. While the communities were in development, the company managed the communities. HND decided to add this service division to its company.
The advantages of working with our firm as your property manager are:
- Independent contractors – our firm only uses independent contractors – there is no in–house maintenance company. This ensures that your property is serviced by workers with expertise. All contractors must be insured and a copy of their certificate of insurance is kept in the office.
- Experience as a developer and contractor – our sister company, Craighead Development, is a licensed general contractor. This construction expertise is readily available to analyze and to investigate most building issues.
- Developer and manager of residential communities – since 1998 we have developed and managed dozens of residential communities in the Greater Nashville area. As a developer of projects we understand all the requirements of accurate budgeting to ensure the long–term financial health of a community.
- Ongoing development work – since we have projects ongoing regularly, we have a stable of working contractors who can be used for your project. We are constantly evaluating the work of these contractors.
- Personalized service – we bring a high level of customer service to each of our projects. Your property manager is accessible to the owners and visible on the property. While frequently walking the property he will introduce himself to residents and pass out his business cards. He encourages residents to call him with issues and concerns about the property.
- Reporting – HND creates easy to read and understandable reports that assist the board in making decisions. The company recently invested in specialized software for homeowners associations. Not only does it allow for improved financial report, it allows for the tracking of all activities at your property.
